30-DAY RETURN POLICY
We hope you love your Outdoor Decor Restore products and want you to be fully satisfied with every item you purchase. If you have any doubts or want to double-check dimensions before you order, call +1 909-496-7565 to speak to one of our Customer Care specialists. You can also call one of our showrooms to speak to one of our knowledgeable design associates.

If you are not satisfied, you may return or exchange the item(s) within 30 days of delivery, subject to the policies set forth below. Delivery fees are non-refundable with the exception of manufacturer defect or transit damage.

• In order for us to accept your return, it must be in “like-new” condition.
• Special Order items are not returnable, however, in some cases if an item is approved for return, a 50% restocking fee will be applied.
• Cantilever Umbrellas are not returnable once assembled. Cantilever umbrellas that are delivered, but not yet assembled, may be eligible for return but will be subject to a 50% restocking fee.
• Palm Springs in-pool loungers are subject to a 50% re-stocking fee if returned after delivery
• We cannot accept returns on Curbside Delivery products you assemble before reporting any issues.

IN-NETWORK RETURNS
If your delivery arrived within our in-network zone, call +1 909-496-7565 or email us at [email protected] to request a return authorization number. Our delivery specialists will contact you to arrange a time to pick up the return. 

NATIONWIDE DELIVERY RETURNS
If your delivery was outside of our primary in-network zone, call us at +1 909-496-7565. One of our Customer Care specialists will explain all the available options and work with you to figure out a solution. Customer is responsible for any additional repacking and/or redelivery fees required to transport items back to our Stockton warehouse facility.

DAMAGE
In the unlikely event that your product arrives damaged, we will gladly replace it. Please be sure to completely inspect your order upon delivery and notify us of any issues immediately. Just give us a call at +1 909-496-7565.